Troubleshoot freezing/buffering/stutter issue on MYTVOnline

The freezing/buffering/stutter issue on MYTVOnline can be caused by various external issues.
Check the following items to troubleshoot your freezing/buffering/stutter issue.

 

  • Software version: Check if your device is Up-To-Date.
  • Try to test other IPTV service providers and check if the issue persists.
  • Try to connect your device with your Mobile Hotspot and check if the issue persists.
  • Disable DHCP and set a Static IP (Settings > Network Settings > IP Settings > Static) and check if there's a difference.
  • Enable or Disable IPv6 option in Settings (Settings > Ipv6 option) and check if there's a difference.
  • Factory reset the device and check if there are any changes.
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