How to resolve error code 7, 403?

  1. Make sure that your internet connection is stable enough and other apps like Youtube work well
  2. Contact your service provider and ask if your home IP is banned/blocked or if your account is locked
  3. Go to Portal edit screen where you input your service info and check if anything has changed
  4. Input your portal URL in any web-browser using your phone or PC and verify that the URL is correct
    -. It should load a web-page without any error and accessible from your home network
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