Articles

 How to resolve error code 7, 403?

If the error occurred the very first time you tried to connect to the service...  Make sure...

 How to resolve general Audio Sound Issues ? (No Sound, Low volume, etc...)

  Check connectivity Check your HDMI cable and cable-connectionsTry with a different cable and...

 How to troubleshoot ethernet issues

      Z8, Z Alpha, Z+ Neo Open Android Settings Open Network settings Scroll down...

 Software update is not working / Troubleshoot network(-1) issue

Please try a couple of things below to see if it helps. Verify that you have stable internet...

 System shutdown initiated. Why is my Formuler device shutting down automatically?

 How to stop the "System shutdown initiated" message from appearing After turning off the...

 Troubleshoot "No Signal" , "Invalid Signal" , "No Image" , "HDCP 2.2 error" on TV

Basic Checks Try to use another HDMI cable, and use other HDMI port on TV Bypass any A/V...

 Troubleshoot "No Signal" , "Invalid Signal" , "No Image" , "HDCP 2.2 error" on TV

  Basic Checks Try to use another HDMI cable, and use other HDMI port on TV Bypass any A/V...

 Troubleshoot Remote Control not working

Please follow the steps below in order to troubleshoot. Replace the batteries in the remote...

 Troubleshoot Remote Control not working

Please follow the steps below in order to troubleshoot. Replace the batteries in the remote...

 Troubleshoot freezing/buffering/stutter issue on MYTVOnline

Basic Checks Software version: Check if your device is Up-To-Date. Try to test other IPTV...